Know your venue.

Connects to the POS, roster and bookings systems your venue already runs on. Ask it anything about the business.

Founding venues receive complimentary access. No card required.

The Anchor / Home
Last 30 daysSM
Good morning, Sarah.
The Anchor · Tuesday, 8 September · 3 systems connected
$12,480Yesterday
214Covers
29.4%Labour
$58.30Per head
Worth a look today. Tuesday to Thursday afternoons have been rostered above the trade for three weeks running.
Pick up where you left off
Model the impact of the 4.75% wage increase on our business What did no-shows cost us last month?
Reading roster, POS and bookings · last 12 months
+$61,400
Applied to the 48,900 hours you rostered last year, the increase adds $61,400 in wage cost. Labour moves from 31.5% to 33.0% of revenue and operating profit falls to 12.1%, if nothing else changes.
MeasureNowAfter the increaseChange
Annual wage cost$1.29M$1.35M+$61,400
Labour % of revenue31.5%33.0%+1.5 pts
Operating profit$726,000$664,600−8.5%
To hold labour at 31.5%, either
46 hours a weekout of the roster, most of it Tuesday to Thursday afternoons where hours already run 11% above trade
$1.80 a headmore in spend, against a cohort gap of $7.80 that sits almost entirely in drinks
0
Stable venue. One pillar out of line.
Top 38% of comparable venues · rebuilt 6:14am
↑ 3 on last week
$58.40Spend per head↑ $4.40 above
31.5%Labour %↑ 3.0pts above
3.2%No-show rate↓ 1.9pts better
2.3%Discount leakage↑ 0.7pts above
$15,077Avg daily revenue↑ Top 35%
Weekend tables are spending $2.10 more a head than a month ago. That is most of the three points.
Weekday afternoons rostered above trade for a third week. Bringing them back in line is worth about $640 a week.
Your venueCohort medianTop quartileFull-service · $4M to $7M · coastal SA and VIC
Spend per headaverage bill per cover
$58.402nd quartile
Labour %wage cost as a share of sales
31.5%4th quartile
Beverage attachdrinks as a share of the bill
22%3rd quartile
No-show rateno-shows as a share of bookings
3.2%1st quartile
Sales per labour hoursales for every rostered hour
$963rd quartile
Briefings & documents
Generated from the venue’s own figures. Scheduled or on request.
PDFWage increase impact · board note.pdfGenerated today · 2 pages · 12-month figures
PDFRent review response.pdfYesterday · 1 page
PDFFOH meeting agenda.pdfYesterday · 10 points
PDFWeekly trading summary.pdfEvery Monday, 7am
PDFWage increase impact · board note.pdfDownloaded
A word from the founder
Peter Mercuri, founder of HORIZON
“I spent years in hospitality working alongside some of the sharpest operators I've ever met — people who knew their venues inside out but were relying on tools that were never built to work the way operators actually think. Most operators aren't running on data, they're running on instinct. That's why I built HORIZON.

Prompts replace platforms. Instead of navigating multiple systems and reconciling endless reports, you just ask. One question. One answer. Everything you need to run a better business, without the noise.”
Peter Mercuri
Founder, HORIZON

How HORIZON compares

What it takes to get an answer today.

Every task below is one operators already do. The difference is the number of steps it takes, and whether the answer comes out the same way twice.

The task
How it is done now
With HORIZON
Work out why last month was down
Log into the POS, the roster and the bookings system. Export each one, set three date ranges to match, build the comparison in a spreadsheet, then check it before you trust it.
Ask the question.
Compare labour to sales on one shift
Two systems, two reports, two exports. Neither tool can show both sides, so the comparison is rebuilt by hand every time it is needed.
Ask the question, or open Labour and choose the shift.
See how you compare to similar venues
Not available in the systems you already pay for. Industry figures come from paid reports or conversation, and neither is matched to how your venue trades.
Open Industry network.
Ask the same question again next month
Build the report a second time. The filters, parameters and date ranges have to be set exactly as before, or the two answers will not be comparable.
Ask it again. Same question, current numbers.
Put the figures into a letter or an agenda
Copy each number out of the reports by hand, write the document around them, then check every figure a second time.
Ask for the document.
Add a new report or a new view
Advanced reporting is usually a paid module, configured per report and often per user, and it still only covers the system it sits in.
Included. Ask a different question.

PROMPTS REPLACE PLATFORMS.

Can your current software answer these?

No reports to configure, no filters to set. Every answer is worked from the venue's own connected numbers.

Example figures for one illustrative venue.

Weekly review

Start the week in ten minutes.

HORIZON prepares the reports your venue actually uses, built from your own sales, labour and booking data. Open them, or ask something else. Either way the week starts without rebuilding a spreadsheet.

  • Ready before you are. Prepared each Monday morning.
  • Built around your venue. The reports you keep asking for become the ones waiting for you.
  • Ask anything on top. The review is a starting point, not a limit.
app.joinhorizon.net/weekly
The Anchor / Weekly review
Monday, 7:00amSM

This week.

Prepared overnight from last week’s sales, labour and bookings
Where last week made and lost moneyRevenue, covers and spend per head against the four-week average, with the three biggest movements priced Open
Labour against the trade it servedSales per rostered hour by shift, hours worked above roster, and what the overage costAdded because you asked for it three weeks running Open
Demand you did not captureUnfilled sittings, late cancellations and no-shows, costed at your spend per head Open
Menu movement and margin driftItems gaining and losing revenue, and any dish whose gross profit has moved since it was last priced Open
PDF Management summary · week ahead.pdfOne page: what moved, what it is worth, and the two things to decide this week Download
Ask something else about the week…

Cross-platform intelligence

One answer, read across every system.

Your POS knows sales. Your roster knows hours. Your bookings know covers. HORIZON reads all three at once, so one question gets one answer. No exporting, no lining up dates.

  • Read-only. Nothing in your systems changes.
  • Nothing to migrate. Keep the platforms you already use.
  • Grows with you. Stock, accounting and reviews when you want them.
Asked in HORIZON
Model for me the impact the 4.75% wage increase will have on the venue.
app.joinhorizon.net/integrations
The Anchor / Integrations
Last 30 daysPM

Integrations.

Everything the venue already runs on, read into one place
Connected
L
Lightspeed
Point of sale
Live
D
Deputy
Rostering and timesheets
Live
N
NowBookIt
Bookings
Live
Available to connect
X
Xero
Accounting and P&L
Connect
Square
Payments and POS
Connect
S
SevenRooms
Bookings and guests
Connect
M
MarketMan
Stock and food cost
Connect
G
Google Reviews
Ratings and sentiment
Connect
O
OpenTable
Bookings and reviews
Connect

On last year’s rostered hours it adds $61,400 a year, taking labour from 31.5% to 33.0% of revenue. Holding 31.5% means finding 46 hours a week, or lifting spend per head $1.80. Most of the exposure is weekday afternoons, where hours already run above trade.

Venue health score

Five numbers, one score, every morning.

HORIZON checks the five numbers you would check yourself: spend per head, labour, no-shows, discounts and daily revenue. Each is compared to your own recent trading and to comparable venues. The score is where those five sit together, and it is rebuilt each morning.

Asked in HORIZON
Where does the venue stand this morning, and what changed?
app.joinhorizon.net/health
The Anchor / Health score
Updated 6:14amPM
0
Venue health score
Top 38% of comparable venues
↑ 3 on last week
$58.40
Spend per head
↑ $4.40 above
31.5%
Labour %
↑ 3.0pts above
3.2%
No-show rate
↓ 1.9pts better
2.3%
Discount leakage
↑ 0.7pts above
$15,077
Avg daily revenue
↑ Top 35%
Weekend tables are spending $2.10 more a head than a month ago. That is most of the three points.
Tuesday to Thursday afternoons have been rostered above the trade for three weeks. Bringing them back in line is worth about $640 a week.

Industry benchmarks

Want to see how you rank against your competitors?

Measured against venues that trade the way you do: same service model, similar revenue, same region. Every number you track, placed in that field.

  • Placed, not scored. You see the quartile you sit in, and the gap to the one above.
  • Aggregated and anonymous. No venue sees another’s numbers.
app.joinhorizon.net/benchmarks
The Anchor / Benchmarks
Last 30 daysPM

Your venue against the field.

Comparable venues · full-service · $4M to $7M · coastal SA and VIC
Your venue Cohort median Top quartile Middle 50% of venues

What the venues ahead did

Then it tells you what to do about it.

Seeing the gap is one thing. HORIZON reads what actually moved the number for venues that closed the same gap, and prices what the same change is worth in your venue.

Asked in HORIZON
Are we behind on spend per head, and what have other venues done about it?
app.joinhorizon.net/ask
The Anchor / Ask HORIZON
Last 30 daysPM

Spend per head.

Ahead of the median, behind the top quartile. The gap is drinks.
−$7.80to top quartile
Cohort median $54.00 You $58.40 Top quartile $66.20
What the venues ahead of you did

Venues that moved spend per head from the mid $50s to $60 and above within 90 days shared three changes: an aperitif prompt at order taking, a shared plate priced between $22 and $28, and their strongest server moved onto the 7pm to 9pm window.

71% of venues that made these changes lifted spend per head by $3 or more within eight weeks
HORIZON suggests

Closing half the gap, $3.90 a head, across roughly 1,800 weekly covers adds $7,000 a week or $365,000 a year without a single extra cover. Start at 7pm to 9pm, where 39% of your covers land.

Drafts. Letters. Agendas.

Turn the numbers into the document you need.

Ask for the letter, the brief or the agenda. HORIZON writes it from your figures, ready to edit and send. No blank page.

Asked in HORIZON
My landlord wants a 12% rent increase from January. Draft a response using our last 12 months and how our rent compares to similar venues.
app.joinhorizon.net/ask
The Anchor / Documents
Rent reviewPM

Rent is 10.8% of revenue against a cohort range of 8.5% to 10.5%. The increase takes you to 12.1%. Here is the response.

PDF
Rent review response.pdf
1 page · 12-month figure table attached
Edit

Re: Proposed rent review, 1 January

Thank you for the notice of the proposed increase. We have reviewed it against the venue’s trading over the last twelve months and against occupancy costs at comparable venues, and we would like to put forward an alternative.

Over that period the venue turned over $5.42M and paid $586,000 in rent, representing 10.8% of revenue. Comparable full-service venues in our revenue band sit between 8.5% and 10.5%, so our occupancy cost already stands at the upper end of the range.

The proposed 12% increase would take rent to 12.1% of revenue, in a year where wage costs rose 11.2% and net profit fell 6.4%. We would propose instead a 4% increase from 1 January, with a further 3% from 1 July, reviewed against trading…

Every figure drawn from your own tradingCounter-offer costed: $23,400 a year against the proposal
Asked in HORIZON
Prepare a 10-point agenda for our FOH meeting. Where we're losing money, and what the team needs to focus on.
app.joinhorizon.net/ask
The Anchor / Documents
FOH agendaPM

Three items carry real money: afternoons, discounting and dessert. Together about $1,600 a week. Here is the agenda.

PDF
FOH meeting agenda.pdf
10 points · 45 min · timings included
Edit

FOH team meeting · Tuesday, 3pm

  1. Where we sit. Revenue up 4.1% on last year. Labour at 31.5% against a 29% target.
  2. Afternoons. 2pm to 5pm returns $46 a rostered hour against $131 at dinner. What changes from Monday.
  3. Discounts. Up from 1.7% to 2.3% of sales. When a discount is authorised, and who signs it off.
  4. Dessert. Offered on 27% of dinner tables. A dessert table is worth $45 more.
  5. Drinks at order. Beverage is 22% of the bill. The venues ahead of us sit at 31%.
  6. The 8pm wave. One hour carries 21% of the day. Who is where, and who runs the pass…
Points ranked by what they cost this weekTotal on the table: $1,600 a week

Your data

Your data stays yours.

The short version:

Read-only, always

HORIZON cannot create, edit or delete anything in your systems, and never asks for your passwords.

Encrypted and isolated

Every venue's data is separated at the database layer and never visible to another venue.

Hosted in Australia

Handled under the Privacy Act 1988. No card numbers, no customer payment records.

Revocable in seconds

Cut access from inside your own systems at any time. Your data is deleted when you leave.

From the industry

Operators know the problem.

Problem statements from operators we have spoken to, not customer reviews. Every conversation points to the same gap.

Hover to pause.

Questions

The things operators ask first.

Your venue

Sign in to your venue's Horizon.